Billy Rae Stewart

How do I get started?

1. Prepare your slides (de-identify if required) and pack them on slide boxes/containers
2. Place order for slide scanning
3. Ship slides to

What types of slides can I scan?

We scan 1” X 3” slides using brightfield scanners at 20X or 40X magnification. Some of the common slide types we scan include H&E (hematoxylin and eosin stain), IHC (immunohistochemistry) and TMA (tissue microarray). For other slide types please email admin@pathmdx.com before placing the order.

What will I receive from PathMDx after scanning service is complete?

1. A password protected external hard drive/USB with digital slides (image files) and image viewing software
2. A link to view and download image files securely
3. Your slides

How can I get help?

Email (admin@pathmdx.com) is the fastest and easiest way to get support. If required we offer Phone, or Remote Support with a Desktop Sharing application of your choice (e.g. TeamViewer) if needed.

What is file size of a digital slide/image file?

The file size varies directly with the size of the tissue slice, scanning magnification and the whole slide scanner used for scanning. Image file sizes can range from 0.1 to 3.0 GB

What are the hours of operation?

We scan 24 hours. Our office hours are 8 am to 6 pm EST.

I live outside of US. Can I send slides from outside of US?

We currently scan and ship slides in US only. We will announce our service in your region or country as we expand globally. Please email your scanning needs to admin@pathmdx.com for consideration.

What is the best way to ship slides to PathMDx?

USPS - United States Postal Service

We want to scan all our slides on a daily, weekly or monthly basis and all our archived slides? Can you arrange for pickup?

Yes. We will be happy to arrange for custom slide scanning service for large institutional customers. Please email admin@pathmdx.com

We want our slides to be scanned on a specific type/model of whole slide scanner (e.g. Philips Ultra Fast Scanner, Ventana iScan HT, 3DHistech Pannoramic 250 Flash III. Leica Aperio AT2 Would you be able to do so?

We will evaluate your request and invest in scanners of your choice if it aligns with our business goals

How do you maintain quality?

Quality is our number one priority. We follow CAP validation protocols and all our technicians are certified by Digital Pathology Association

What is the Turnaround-time? How long it will take to receive the scanned digital slides?

A link with downloadable digital slides will be available as soon as slides are scanned. You will be notified via email/text message. It will take 2 to 3 days to receive slides and password protected hard drive with digital slides and viewer app.

How much does it cost to scan slides?

It costs $5 to scan a 1"x3" slide at 20X magnification. There is also additional cost for scanning at 40X magnification and for external hard drive/USB. We offer free shipping for order total of more than $500 and other discounts from time to time. Please add slides for scanning to cart to see how much it wil cost you. If you have needs for scanning large quantities (>10,000) or if you need on-going slide scanning service on a daily/weekly/monthly basis. Please reach out to admin@pathmdx.com

How can I pay for PathMDx services such as slide scanning

You can use your credit card to submit the online order. If you’d like a quote, please contact us admin@pathmdx.com. No work will be done without a valid purchase order (P.O.) or credit card. If you dont have a P.O. please contact your purchasing department to get a blanket purchase order (P.O.) for our services and enter it during order submission. We will use it to invoice after the work is completed.